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Ebay strives to create a cordial relationship between buyers and sellers and for both to be able to tell other eBay users about their buying or selling experience with one another.

For this reason both buyers and sellers are asked to send feedback about each purchase and each sale that is made.

Both buyers and sellers establish reputations on eBay via feedback left for each transaction that they are involved in. There are three feedback options. There is a positive, neutral, and negative feedback option.

A positive feedback raises a buyers or sellers rating by one point. A neutral feedback neither raises nor lowers a buyers of sellers rating. A negative feedback lowers a buyers or sellers rating by one point.

The feedback procedure is very simple. It requires only a minute, yet it is a very important part of each transaction made. Leaving a negative feedback is a serious thing and should not be done without just cause.

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Once you have done your homework you are ready to begin bidding on an item or just buying it by choosing the buy it now option.

There is a process by which buyers and sellers can iron out any differences or misunderstandings. They can exchange emails through eBay or they can speak by telephone.

If there are problems after a sale, however, that the buyer and seller cannot work out, there is an arbitration process.

 


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