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Ebay strives to create a cordial relationship between buyers and sellers and for
both to be able to tell other eBay users about their buying or selling
experience with one another.
For this reason both buyers and sellers are asked to send feedback about each
purchase and each sale that is made.
Both buyers and sellers establish reputations on eBay via feedback left for each
transaction that they are involved in. There are three feedback options. There
is a positive, neutral, and negative feedback option.
A positive feedback raises a buyers or sellers rating by one point. A neutral
feedback neither raises nor lowers a buyers of sellers rating. A negative
feedback lowers a buyers or sellers rating by one point.
The feedback procedure is very simple. It requires only a minute, yet it is a
very important part of each transaction made. Leaving a negative feedback is a
serious thing and should not be done without just cause.
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They are well aware that eBay is much like a small town with a well-functioning
grapevine.
All of the really successful eBay sellers make full use of the reports that eBay
offers. Ebay doesnt make a big deal out of these reports but they are right
there under all of our proverbial noses.
Oh, and did I mention that these reports are free? They are except for those who
have stores on eBay and then the cost is minimal.
The other thing that the successful eBay sellers all do is that that take full
advantage of the free consultation service that eBay offers for all levels of
sales.
These consultations are done one-on-one by telephone with marketing and sales
experts who work for eBay and who are well informed about the ins and outs of
marketing on eBay. They can answer questions or they can give advice and the
service is free.
Ebay wants sellers to be successful. The more successful sellers are on eBay the
more successful eBay itself becomes. |
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